Mediator in health care : is it possible ?
This would in fact require having extensive knowledge in all medical disciplines...
Otherwise, the task of this mediator would be limited to questions of common sense or legal questions (compliance with the rate of the INAMI national agreement, etc.) or to passively relay, without understanding them, the complaints of patients — whether in good or bad faith.
The example below illustrates our point well : a patient complains that...
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